Omnichannel commerce – Customer’s purchase, last mile and return preferences
The retail landscape is rapidly changing. In order to win the battle for consumers, retailers have to seize opportunities. However, today’s key challenges are not easy to crack. Deloitte Digital happily shares insights on consumer expectations regarding purchase preferences and last-mile fulfilment services, based on a large research they have done. With these preferences in mind, Deloitte Digital will also share its view on how to realize these preferences profitably within the retail organization. Join the session and find out!