E-Commerce Live

The Next chapter in Shopping: Hybrid

13:00 25 minutes roundtable Roundtable 20
Valérie Waterschoot AlgoliaLuc van den Broek Algolia

Most industries have seen unprecedented change as a result of the pandemic. Consumers don’t seem to be giving up some of their expectations for conveniences like buy online pick up in store (BOPIS) options, also referred to as click and collect or, expectations for a hyper local, hyper relevant, uniquely personalized experience. Are we prepared for the permanence of this new paradigm?

Valérie Waterschoot

Valérie Waterschoot

Algolia

Valérie Waterschoot is passionate about how technology is disrupting the world of e-commerce and elevating customer experience. Valérie joined Algolia in July 2021 as the first Netherlands-based employee, to build out their Dutch presence and guide customers like Otrium, Grandvision and Action through their e-commerce journey. Prior to Algolia, Valérie lived in Dublin where she initially worked for Google and later kick-started her commercial career at Datadog where she was part of their successful IPO.

Luc van den Broek

Luc van den Broek

Algolia

Luc van den Broek is an experienced IT professional with 9+ years of experience in IT transformations in industry-led technologies. Driven by giving the best customer experience, taking pride to provide the best solutions to IT challenges. Luc joined Algolia in the beginning of 2022, helping customers in the Netherlands creating the best Search & Discovery Experience for their end-users. Prior to Algolia, Luc worked for Oracle where he tenured as a Key Account Manager in EMEA.

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