E-Commerce Live

AS Watson Digital and IT Transformation

16:00 30 minutes presentation Stage 3
Gerrit-Jan Steenbergen A.S. WatsonMaurits-Jan Groen SAP CX

AS Watson is the largest global health and beauty retailer, with brands like Kruidvat and ICI Paris. Learn how AS Watson navigated through the pandemic and fundamentally changed its digital game plan post pandemic. Hear how they use the SAP CX cloud and Mirakl marketplaces to accelerate innovation.

Gerrit-Jan Steenbergen

Gerrit-Jan Steenbergen

A.S. Watson

Senior commercially driven executive (CIO) with over 25 years of business experience in Retail, eCommerce, Supply Chain, Logistics and ICT. Main focus on customer centric and innovative technology solutions that deliver business value and customer engagement. Recent successes include Digital transformation and channel integration within the ASW Group. Long history in managing complex business transitions and developments in global, multi-cultural projects and roll-outs.

Maurits-Jan Groen

Maurits-Jan Groen

SAP CX

For more than 20 years Maurits-Jan built an impressive Digital track record at companies like SNS Bank, Microsoft, Capgemini and SAP. At SAP CX he is one of the thought leaders and market makers in the field of Customer Experience (CX) including e-commerce, marketing, customer data and customer service.

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