E-Commerce Live

Customer experience innovation

15:20 30 minutes presentation Stage 1
Vincent Thamm Transavia

Join Transavia’s innovation journey, looking at the learnings and challenges faced when working on customer experience innovation. Including startup collaboration, running experiments, building an innovation culture and organizational transformation.

Vincent Thamm

Vincent Thamm


Passionate intrapreneur who loves to boost innovation and change in organizations. Coaching on Lean Innovation and Agile way of working. Co-founder of the Lean Startup Leadership Platform Netherlands.

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