E-Commerce Live

Home run: the future of in-home delivery

16:00 30 minutes presentation Stage 2 Fulfillment & Logistics
Patrick Leysen bpostRemko Bakker Zalando

In-home delivery has the potential to eliminate one of the biggest challenges facing the last-mile sector – failed deliveries. But are customers willing to let strangers into their homes, and what happens when the technology goes wrong? Bpost & Zalando share how they joined forces to test the future of in-home delivery.

Patrick Leysen

Patrick Leysen

bpost

Patrick Leysen is an entrepreneur and innovator who has been recognized as one of Belgium’s next generation business leaders. Patrick has had an unusual career trajectory, having studied hospitality management before joining food retailer Delhaize in his early twenties. He became the company’s youngest ever store manager at the age of 22. He then jumped into the world of logistics, taking on the role of South-East Asia Manager for Ahlers Group at the age of just 25. At 28 he co-founded e-commerce start-up Parcify, a parcel delivery platform, which was subsequently acquired by bpost. Today Patrick Vice President of bpost’s innovation incubator the Future Lab. He is now 31 years old.

Remko Bakker

Remko Bakker

Zalando

Remko leads the Business Development Logistics Platform Services Team at Zalando. Within this role he is responsible for developing and piloting innovative logistics solutions and services. Remko has been with Zalando since 2011 he has been responsible for the successful launch of Zalando in the Netherlands. with a specific focus on customer experience, customer care, logistics, warehousing and payment.

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